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Forum Discussion
Bjarke_Daub
8 years agoNew member | Level 2
"Direct download" links are not working
Hello
I am trying to make a folder public, but whenever I share the link the receivers (including myself) cannot download the files. We are guide to the file on dropbox but the file cannot be downloaded. An example is: https://www.dropbox.com/sh/f549knzc9eg3jvb/AACdPY9KOKqRpTrKLhYlKOWia?dl=0
This is not in a public folder. But it is a problem that has happen again after March 15.
An immediate answer is appreciated.
Thanks
Bjarke
- Bjarke_DaubNew member | Level 2
- JaneDropbox Staff
Hey Bjarke_Daub,
Hmmm... I'd be glad to look into that . Can you please open a new support request with us, in order for us to be granted access to your account and let me know a ticket ID in your reply?
Many thanks in advance, looking forward to hearing back from you!
Kind regards,
JaneA
- RichSuper User II
I can reproduce this, but only in IE. In Firefox and Chrome it's working fine. Also, the link you posted is still invalid. Here's one of mine if you want to test it.
- Sjd1984New member | Level 2The reason it’s not working is you have 2 change the last character from 0 to a 1
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