You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Converting to Unknown "File" Type
I have a folder of docs that was uploaded to Dropbox in PDF form. I tried to access these PDFs, and It now says that it is an unknown file type. When I expand details, where it says file type (usuall...
frankbrennan wrote:
I tried to access these PDFs, and It now says that it is an unknown file type. When I expand details, where it says file type (usually .docx, .pdf, .jpeg etc) and it just says "File".
Do the files still have their .pdf extension at the end of the file's name? If not, your computer won't know how to handle the file. Rename the files and add .pdf to the end of the file name.
Dropbox isn't capable of changing your files like that, so it's likely something else causing it. If you or someone has recently renamed the files and removed the extension, that would cause it.
Rich
Super User II
Super User II
frankbrennan wrote:
I tried to access these PDFs, and It now says that it is an unknown file type. When I expand details, where it says file type (usually .docx, .pdf, .jpeg etc) and it just says "File".
Do the files still have their .pdf extension at the end of the file's name? If not, your computer won't know how to handle the file. Rename the files and add .pdf to the end of the file name.
Dropbox isn't capable of changing your files like that, so it's likely something else causing it. If you or someone has recently renamed the files and removed the extension, that would cause it.
Thank You! That worked!
