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Digger1960's avatar
Digger1960
Helpful | Level 6
2 years ago

Can't open keepass through Dropbox

I tried logging on to keepass it says go to provider which is Dropbox but now Dropbox comes up with KDB files can't be previewed it never said this before am on A71 Samsung Android
Android
Error Messages
Mobile
Preview
  • Walter's avatar
    Walter
    2 years ago

    Hi all, thank you for your feedback on this. We've passed it on to the team for their consideration.

     

    For now,  if you want to open a file with the KeePass app, you can do so by tapping the three dots (in browse or in the preview screen) and selecting the "Open With..." option. 

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff

Hey there Digger1960, sorry to hear you're having issues with this,

 

Could you please let us know your device's exact OS version and the version of the Dropbox mobile app installed there as well?

 

if you can also send us a screenshot of the exact error you're getting, I'd appreciate it.

 

Keep us posted!

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