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Greg56's avatar
Greg56
New member | Level 2
9 months ago

Can't open a file online. "Could not communicate" error.

Hello,

Is anybody can tell me why I am getting a message "Could not communicate with https://applications.brightmls.com" when trying to open a file?

Error Messages
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  • Greg56's avatar
    Greg56
    9 months ago

    Hi Megan,

    I did manage to resolve it.

    Thank you for the prompt response.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey Greg56, let's jump right into this! 

     

    Does this happen with a specific file, or multiple ones? 

     

    Have you tried switching a browser by any chance, just to observe if you get the same results there? 

     

    If you get the same error, would you mind sending over a screenshot, in order for us to have a visual too? 

     

    Waiting for your updates!

    • Greg56's avatar
      Greg56
      New member | Level 2
      9 months ago

      Hi Megan,

      I did manage to resolve it.

      Thank you for the prompt response.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        9 months ago

        No problem at all Greg56!

         

        If you need something else, we'll be one post away! 😎

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