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Forum Discussion
Can't download a single file from my Mac.
Ive been using dropbox forever
Suddenly, I can't download a single file from my entire dropbox
I reinstalled the app and that did nothing - says none of my files are linked to dropbox e...
Megan
Dropbox Staff
Dropbox StaffHey rebel93465, let's jump right into this!
Just to make sure we're on the same page here: do you have a Dropbox folder locally inside your Finder?
If so, do you see any Dropbox icons on your desktop or menu bar? Feel free to clarify the app's current version and syncing status with me.
Keep me posted!
Thanks for the help!
I have a dropbox folder in my Finder and all my files are there (not online, on the server)
I have NO app widgets on the side or in the tray above
his is what I see in the Finder when I load a DB folder.
It says This is an Unlinked Dropbox on the left hand side above the file list . Not sure why the SS is blurry
THANKS FOR HEPIJNG. I am so limited in what I can do because of this!
reb
- Hannah
Hey rebel93465, thanks for the screenshot.
Does your computer appear as a connected device in the "devices" section of your security page here?
Yes. Checked that first.... THANKS for helping.
Wondering if I should be sure all files are on server, delete Dropbox folder and app and reinstall? I deleted the app and reinstalled but not the DB folder in Finder.. Im a tech consultant FYI - its acting like an extension is missing? I thought reinstalling the app would fix it but it didnt. So wipe it clean and start over (meaning dropbox clean not whole mac)
