You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

Jakerix93 's avatar
Jakerix93
New member | Level 2
2 years ago

Can’t view shared folder without space, but also can't upgrade.

Why can’t I view shared content without adding to Dropbox? Says my storage is full but even when I try to upgrade I get an update failed message.
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Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hi Jakerix93 , let's jump right into this! 

 

In regards to the upgrade part, do you try to upgrade online, or using your mobile app? If you're trying to do it online, have you tried a different browser, or payment method? 

 

What is the exact error message that you're getting?

 

Keep me posted, and we'll take it from there!

Jakerix93 's avatar
Jakerix93
New member | Level 2
2 years ago
It says failed to upgrade contact Dropbox support. Also I tried on browser and mobile app

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