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Forum Discussion

williamb11's avatar
williamb11
Helpful | Level 6
8 months ago

'Can’t load this file type This file type is unsupported here.' on Windows

I have Dropbox installed on 3 computers, desktop A and laptops B and C, all running Windows 10, 64 bit. I use, for preference as it was installed on my first computer, the Lotus SmartSuite Office pro...
Desktop
Error Messages
Preview
  • williamb11's avatar
    williamb11
    8 months ago

    Thank you both for your help - it's much appreciated.

    williamb11

williamb11's avatar
williamb11
Helpful | Level 6

Screenshot attached -

Здравко's avatar
Здравко
Legendary | Level 20
8 months ago

williamb11, Don't mix preview (that what you screenshot shows) and open. Such type of files will never preview on any machine in any browser - Dropbox just doesn't support preview for all files.

Hope this sheds some light.

  • williamb11's avatar
    williamb11
    Helpful | Level 6
    8 months ago

    Thank you both for your help - it's much appreciated.

    williamb11

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