Camera Upload thumbnail not showing on mac

Hello Jay,

I am having the same issue as reported many times by others, and I explained the details in another thread (after previewing the zero bytes files in the Preview app on Mac, the files are downloaded). This is not a Smartsync issue and this is not a slow syncing issue. The uploaded files were completely and fully downloaded and visible to my Windows system in a matter of minutes, and my Macbook shows zero byte files. There is something wrong with Dropbox syncing to macbooks, obviously. We all are reporting about Macbooks here, and Dropbox is the common denominator. It's not our macbooks and not our sync settings. I have used Dropsync app for years to selectively upload my photos from Android to Dropbox manually after editing these images on my device. This is the first time I am using Camera Uploads feature and this is the first time I am seeing this zero bytes issue. I have as default setting to make all files available offline on both my Windows and Macbook. All works as expected on Windows, but not on my Mac. Please address this correctly on your end.