Forum Discussion

New member | Level 2

9 months ago

Anyone else experiencing issues logging in and downloading, with error 500?

Login fails at times. Downloads fail and throws the Error code 500. System seems to be sporadically acting like it did Tuesday.

Dropbox Staff

9 months ago

Hi cooke23, thanks for messaging the Community!

Are you referring to this recent issue, which was then resolved?

Are you downloading files from your own account when logged in, or from shared links? Could you try switching browsers to see if this helps?

This will help me to assist further!

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If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

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