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36 TopicsI deleted my Gmail account, and now I can't access Dropbox because it sends an email there
I have an old Gmail account that I deleted and can no longer access. When I try to login to my Dropbox account, it sends a code to that email address. I know the password, can't receive the code to that email address. Can someone update the email address on my old account or offer another solution?406Views1like9CommentsI can't access my Dropbox Plus account; a one-time code is sent to my old address.
Hello, I have the following problem. My Dropbox Plus account is linked to an email address that no longer exists because it was changed. When logging in, the code is sent to this old email address, which I can no longer access. You can bypass this with the code by clicking "Having trouble receiving a code?", but unfortunately, this doesn't work for me. How can I log in without a code so I can change my email? Thanks in advance!912Views1like20CommentsI can't access a Dropbox account due to not getting any emails
I have an account—NOT this one but another. I have an email for that account, but the secondary email for that account was removed. This is a plus account, but I can neither log in nor receive email messages from the current account associated with that account. I have communicated with the email provider, and I have my billing information and two emails showing the accounts. I would like to have the secondary email account reinstated. As I said, this is a PLUS account. To date, I have received no joy from either Dropbox support or the email provider. How can I get this resolved.Solved905Views1like8CommentsNot receiving verification email, how can I verify my account?
I have not been able to receive verification email or password reset email. I've addedno-reply@dropbox.com to my google contacts account. I've checked my spam folder. I've verified my address is correct. Please do help me sort this out Peter13KViews1like77Comments