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dropbox business
1165 Topics
I received an email from no-reply@dropboxmail.com
I just received an email from this email address no-reply@dropboxmail.com, with the following message: Hi there, If you're a user living outside of North America (U.S., Canada, Mexico), we're updating our Terms of Service to better serve you and the growing number of Dropbox users around the world. These changes include the fact that we'll be providing our services (including Dropbox, Dropbox for Business, Carousel, and Mailbox) to you via Dropbox Ireland starting on June 1, 2015. Please note that none of our services or features are changing as a result of this. You can read the updated terms at https://www.dropbox.com/terms. Have questions about these changes? Visit our Help Center. Thanks for using Dropbox! The Dropbox Team I want to be sure, is this from DropBox or is it a spam?Solved150KViews1like12Comments
The alias “xyz” can’t be opened because the original item can’t be found.
Hello all, In creating an alias for a folder, I learned from a coworker that it was not opening as it should. It opens for me, but not for her. I am doing this on the desktop side. I dont' know if there is a fix for this, and whether or not its because of the recent Dropbox upgrade. My computer is on the new system, no one else is. I feel like this is related to that. Is this the case? Will it go away if everyone upgrades? Thanks, TSolved146KViews0likes1Comment
No additional space on Business Advanced
Dear community, I'm here to advice that the support have been denying us additional space for two weeks, first telling us that there was a momentary problem, then that we had made a request before the 7 days, then again (after waiting 7 days) that there is a problem which however is not written by Nowhere. We're really worried about that because they don't give us any timelines and the fact that the problem doesn't exist on the dropbox status page and that nobody else talks about it seems a bit suspicious. I don't like writing these posts but we are really worried don't you think? Are any of you having similar problems? do they only have it with us?116KViews14likes615Comments
Disaster: Dropbox removing external disk support for Mac users :(
In case anyone's unaware... if you're a Mac user storing your Dropbox on an external drive, you'll shortly lose that ability. https://talk.tidbits.com/t/dropbox-drops-support-for-storing-files-on-an-external-drive-and-onedrive-retains-it/20797/16 https://help.dropbox.com/installs/macos-support-for-expected-changes Just confirmed this with DB support (see below). Gutted - been with Dropbox for years and our entire video team flow is based around it 😕 >Hi there, I read today that you are scrapping the ability to store the Dropbox folder on external disks, on OSX. I'd like to ask more about this please. > Hello Jon, and thank you for contacting Dropbox Support. My name is Joseph, and I will be more than happy to look into your request, right away. That is correct Jon, as part of the Dropbox for macOS update, the Dropbox folder must be located in ~/Library/CloudStorage. >This is a showstopper for us, and will mean we have to move to another service. We have a large distributed team using DB for video work, no way it'll fit within internal drives. Is there a workaround? >I totally understand and I apologize for the inconvenience. Unfortunately, there is no workaround on this as changing the location of your Dropbox folder is no longer supported by macOS. >This change doesn't seem to have hit us yet - we're running a variety of machines inc Ventura What will trigger its enforcement? Can we stay on an earlier OS or Dropbox version? >The updates happening automatically every time the Dropbox app is restarting, for example if your device never restarts it should maintain the older version but we can't guarantee full functionality on older versions of the application. >So what will happen - if we have a Dropbox folder on an 8TB drive and a tiny internal drive - will it try to clone stuff across and eat up the space? What's the mechanism? >That's right, it will try to move the content on your internal drive until it has no space and gives you an error. >Is Smartsync still supported?I.e. will it move stuff to being online only if it won't fit? >It is, however it is now known as online-only.Solved101KViews25likes691CommentsWhat's the best way to back up the Dropbox folder if I don't have enough space to sync all files?
Hello, I'm using Dropbox Business with Smart Sync. I would like to brckup my entire dropbox to an external hardware (alternative ideas welcome). According to Dropbox support I would have to: move my dropbox folder to the external hard drive change smart sync settings to all local move my dropbox folder back to the computer hard drive adjust all smart sync settings According to support there is no way to just download the entire dropbox to an external hard drive. Additionally "there's a small—but real—chance that the app will start deleting files". So that is obviously not an option. Question: How do I backup my dropbox?Solved73KViews4likes30Comments
Sync dropbox across multiple locations/hard drives
I have a larger dropbox account than my primary hard drive. It would be great if dropbox could support virtual links to files outside of it's default location, without those files having to also be in the main dropbox folder. I am aware of shortcuts/aliases on windows/OSX, but those don't solve the problem if my primary drive has limited space. This is one workaround, but native support through the Dropbox client would be ideal: http://bobmckay.com/software/split-dropbox-across-multiple-drives63KViews93likes109Comments
How do I rename the root folder?
I recently joined Dropbox for Business on a trial basis. As part of the process, it forcefully renames your Dropbox folder to "Dropbox (Personal)". I have since decided not to use Dropbox for Business. Although I now only have one dropbox folder, it is still called "Dropbox (Personal)" - it did not automatically change back when the accounts were unlinked. How do I get Dropbox to change the name back?Solved46KViews9likes24Comments
Multiple Business accounts with the same email+2 Business accounts on the desktop.
I need multiple drop box teams for different customers. It is not practical for everyone to create multiple e-mail addresses for each dropbox. Is there a solution for one person to be on different teams without having multiple e-mail addresses?33KViews29likes61CommentsWill there be a 2 TB option for personal accounts?
I am running out of space with my 1TB drive. Is there an option to get 2TB? I know about Dropbox for business, with 5 Tb, but the price is just not compatible with my needs. It is too big a jump from 1Tb price to minimum of 5 users at $ 15 each.Solved26KViews31likes70Comments