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dropbox business
68 TopicsIs Dropbox on web slow and fails often on you?
Hey everyone! My name is Ela and I’m a Product Lead at Dropbox. My team is looking to make Dropbox fast and responsive so that you can speed up actions and workflows without running into errors or failures using it. I’m looking to hear about your experience when using Dropbox in a web browser. Particularly, What parts of Dropboxfeels very slow to youand takes a lot of time to get done? What are you trying to do in the Dropbox web browser when you experience slowness? What are you trying to do in Dropbox web application when yourun into failures or errors? Please explain in detail. What type of browser are you running Dropbox on? Your inputs will help us make our product experience better.If you want to collaborate with us to shape up our product,please write “I’m ok for Dropbox to contact me by email” when you answer and we will reach out. Thank you!7.3KViews7likes3Commentsturn off Dropbox advertising prompts?
How can I turn off these prompts? I've gone through my notification settings on my desktop and online settings, and can't seem to turn off some of the Dropbox prompts that I'm continuing to get thru my desktop Dropbox notifications. These include: - try Dropbox Business - you can change how you store files you're not using regularly how can I get rid of these??8.8KViews7likes17CommentsEnable Photos tab for Business Account
Hey guys, I have a personal and business Dropbox account. My personal account has a Photos feature that allows me to browse all photos found on my account. my business account does not have the Photos option. Is there a way to enable the Photos option on the business side? Personal Account level - Business Account Level - Standard1.3KViews3likes5CommentsCan't select iMac desktop "Pictures" folder to be backed up or synced.
Hello, when I started my 3 TB DropBox business trial last month I was under the impression I would be able to back up all my photos (over 1 TB) from my iMac desktop computer (not from my iPhone, which only holds a fraction of my photos). I have searched endlessly, please help. System: iMac desktop/OS Mojave 10.14.6. My photos library is located: Macintosh HD > users > home (my name) > Pictures (folder) > Photos Library. I also have other folders of photos that are not in Mac photos in there. See snapshot below: What I am doing: I am going to DropBox on the top bar of my computer > to my icon > preferences > backups > manage backup. Photos/Pictures is not a folder option. The only options are: Desktop, Documents, Downloads, Music, and Movies. I also tried going to my icon > preferences > sync > choose folders, and I get the same options I just mentioned above. I appreciate any and all assistance. Thank you kindly. LTDTMSolved3.9KViews2likes7CommentsBackup to external drive of all dropbox files including those not synced to my computer
I have significantly more data in my professional dropbox account than is synced onto my computer hard drive (it would not all fit). I would like to make a complete backup of everything in dropbox (both files synced to my computer and also those only existing only in dropbox cloud right now. Combined, it is nearly 1 tb and 1000s of files. Is there a way to steamline this that does not require changing my current sync setting to my computer?713Views1like1CommentExcel for web: error 500
When I attempt to open Any office document (word, excel, powerpoint) in the web version from drop box, I get a login prompt for office then it puts me on a error500 internal error screen. this issue persists across all browsers (chrome, safari, firefox) and in incognito windows3.1KViews1like26CommentsSmart Sync Not Showing Up on Windows 11
Hi! I am on Windows 11 and have a Dropbox Business account. The Issue: I cannot see the option when I right click a file, to Smart Sync > Local or Online Only I do see this option on my MacBook Pro. I did see the option on my PC earlier this week, I do not see it now. In an effort to troubleshoot my issue, I just install and reinstall Dropbox app on the PC. The problem remains. The options I see when I right click a file are Dropbox > - Share - View in Dropbox - Copy Dropbox Link - Version History - Send with Dropbox History Any insight is appreciated. Thanks!Solved5.8KViews1like14CommentsZip Folder Downloaded from Dropbox 'is invalid'
Hi there, I've just encountered an issue where by a large-ish zipped file i am trying to download (about 4GB in size) cannot be unzipped / extracted even though it appears to download successfully. Anyone encountered something similar? (For context, Dropbox had been working fine for me previously, as I use it exclusively for personal files (and for work i used Microsoft's One Drive). However, I am now using Dropbox Business for work (hence my personal Dropbox does not have a local sync to my computer) and I am trying to migrate all my personal Dropbox files to my local D drive on my computer.)2.8KViews1like7Comments