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Third Party Integrations
88 TopicsHow to clear the Dropbox mobile app cache on iPhone/iPad?
Using an iPhone 5C running iOS 9.1 and Dropbox 4.0.4. The iOS Dropbox app itself is only 55.8 MB in size, however my iPhone is reporting that Dropbox is using a total of 300+ MB in Documents and Data. I have zero files marked as "Offline" within the Dropbox app, so the app should not be storing any Documents or Data locally on my iPhone. I realize the Documents and Data referenced are most likely the result of recent files being cached by the app, but if this is the case, is there any way to manually clear that cache? Or set a limit of cache size? Currently,uninstalling and reinstalling the app is the only solution I've found, which is far from what I'd consider a "solution". I have to uninstall the app, reinstall it, sign in, wait for 2-factor auth code to enter, set up my Passcode again, set up the Camera Upload again...just a horrible overall process just to clear out the cache. There are other apps which allow you to either set a cache size, or some that include an option to manually clear the cache. Either one of these options would be better than nothing at all.Solved52KViews17likes107CommentsWhy can't I open Microsoft files on my mobile device?
I updated my iPad Pro & now I can't open Dropbox files in Microsoft apps. I can see Dropbox, and I can open in other apps (Adobe, for instance), but Word, Excel, etc. tell me that the server is gone or the files are no longer on the server. But they are where they belong, and I can open them on other devices.Solved71KViews7likes173CommentsSprig Electron View holds up shutting down windows 10
Ever since I upgraded to Windows 10, and apparently dropbox changed from program to "app" (hate them vs. full programs), every time I shut down my computer, it sits and waits for a half minute or more for something called Sprig Electron View, and finally shuts down. Apparently this has something to do with dropbox. If I manually quit dropbox before shutting down, then shutdown works almost instantly. I want that instantly. So, what is this program, can I remove it and still use dropbox, if so, how. Or how do I get it to stop holding up the shutdown command? Thanks.10KViews4likes8Comments6 Must needed Dropbox Replay Suggestions from a Video Editor/Manager
Hi there, we've moved over from frame.io and are really enjoying how fast it is to check content using replay, I would like to suggest a few improvements. 1. Have the whole video area as a big play/pause button rather than the audio draw function, this makes it easier when switching from commenting to playing the content. Suggesting to make it how youtube works, and frame.io. If you want to draw, which for us is quite rare and the feedback is normally written, then you click on the draw button and then the video becomes something you can draw on. 2. BUG, when you edit a comment, the cursor auto switches to the beginning of the text - please change this so it's at the end. 3. When commenting, please make it so when you press 'Enter' it sends the comment and if you want a new line then you press shift+enter, how you usually would on a instant messenger. And give a tickbox option to change for those users who prefer the other way. 4. Email notifications - please allow somewhere where we can turn these emails off. 5. Desktop notifications - it's a generic notification that comes in that says 'Stuff they said...', change this so that 1. those notifications can be controlled and also what is written comes up as an actual notification and not something generic 6. Feature request - on frame io you could export the file as an xml and import it into final cut pro x, please bring in this functionality. Thank you, Preetcharan Singh5.5KViews4likes6CommentsUnable to 'Save to Files' on iOS
Hey Dropbox Hive Mind, . I've thus far been unsuccessfulat trying to save a file to Dropbox on my iPhone. For example, when looking at a PDF (email attachment or a PDF in the iOS Notes App) or a photograph in Photos, I click the share button, navigate to "Save to Files" on the bottom row of icons, and then get to the following screen (see below) where Dropbox is greyed out. How do I fix this and get Dropbox to NOT be greyed out so that I can save files to Dropbox? Thanks for the help!Solved36KViews4likes2CommentsLogic Pro X projects stored in Dropbox don't show up in "Recent"
Hi all, this is a niche issue and probably not Dropbox's "fault", but thought I'd ask here just in case. Since I upgraded to the latest version of Dropbox for Mac (which moved the folder location, etc.),Logic Pro X projects stored in Dropbox no longer show up in File > Open Recent or in the Recent tab of Logic's startup window. The same thing was already happening with Google Drive for Desktop, so I would guess it's a general issue with the File Provider API.However, projects stored in iCloud Drivedoshow up in Recent. Other Apple apps (TextEdit, Pages) will show files from Dropbox in the Open Recent menu.(And Dropbox-stored Logic projects do show up inRecent Items under the top-left Apple menu.) Making the folders available offline doesn't help. Running Logic 10.7.6 in Ventura 13.1 on an M1 MacBook Pro. Any ideas?Solved14KViews2likes97CommentsAdd Dropbox as a place in Office 365 for Mac OSX
Hello, I'd like to add Dropbox as a place in Office 365 for Mac. I've found these instructions for windows(and here) but the corresponding options don't show up in the Mac version and,unfortunately, I haven't been able to track down any instructions for Mac. Does anyone know how do this? Is it possible? Thanks, Christopher P.S. Please let me know if there is a btter place to be posting this.Solved25KViews2likes35Comments