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How can I track the messages on shared folders and transfers?
Hello Dropbox Community I often share folders with my clients with notes Just realized today that my main client cannot read the sent notes I'm also looking where I can find the sent notes. When I search the shared and transfer tabs I find very random file sharing. For example since August 31 I shared at least 10 files but only 3 old folders show, same with the tranfers I sent at least 10 files to be reviewd with comments but only 3 show and I cannot find my comment anywhere
Team folders in Power Automate have stopped working after 20/04/2024 upgrade
Since the upgrade to Dropbox on the 20/04/2024 we have encountered a number of issues with apps and programs that utilise Dropbox. Rather than confusing the issue, the first of these relates to Microsoft power automate. The team Dropbox folders that are shared with me and monitored by this program have now disappeared. The only Dropbox folders I can see our my specific folders, and not those that I have access to as part of a team. In my DBL Dropbox desktop folder I have my profile folder and then I have access to all the team folders that I am part of. I can access these on my desktop and online without an issue. The problem I have is that if I am trying to access these team folders through any other software, they are not visible following the upgrade on 20 April? This is causing major issues and I assume that there is a setting that needs to be changed for me and my colleagues? Any thoughts would be appreciated.
I can't access someone else's folder due to lack of space?
I get a message to join a folder of an association. When I click on that I get the message that I don't have enough space while I only use 1.94 GB of my 6.75 GB. I keep getting the message to upgrade to more space....... My available space is 6,75 GB but that doesn't matter because it's the map of someone else! If I click on "Lid worden van map" I get message below................ Who knows the solution for that............UX feedback about "Join Folder" button when clicking on a shared link
As I share links (created via OS folder view) to customers, i have had several of them clicking "Join Folder" as they think that is the priority way of dealing with the link they received. My purpose has been to share a link that multiple users can access - if I have the need to give full read/write access to a user (aka "join folder") - I would give that permission in the first place. This leads to two questions: 1) Why is the "Join Folder" -button so highlighted when user enters via normal link, instead of it being either "copy to dropbox" or "download"? (buttons shown to users could be filtered based on the link user uses to access the folder). 2) Would the "Join Folder" button be even needed IF the link shared is created with a method "who ever has this link can read the files and copy them"? This leads to a conclusion, that maybe Dropbox should filter the buttons out based on the link user uses to access the folder. Why this error happens on a user: To me understanding, it happens because a) the button is highlighted blue and they just click it by heart without reading what the buttons actually state, or 2) they do not understand what "join folder" means - as it really does not indicate in any way, that user is actually requesting full read/write access to a folder, 3) or both reasons -> they do not understand the button text and believe it is the right one as it is highlighted. If the button must exist, I would 1) change the button order and put it to be the last option, 2) rename it to (something like): - Request Ownership - Full Access - Authorize Now it just reminds too much of "joining the folder to see the files".
Shared links can't be opened by people I send them to
Hi, as of some weeks, when we share links of a folder to an external user (clients), they are not able to access the folder and have to request permission. We have all permissions open, so it's not a configuration issue. Please if you could review what is happening and or indicate how to solve this issue, due that we are needing to recur to other sharing pages, which is not the idea. Thanks!
Shared folder member appears as "deleted" and can't access the folder
I have a user who, when given shared access to files in folders as View Only, was able to view the files in those folders for over a year without any problems. Now he can't access. When I checked in Dropbox on his status, his email address was still in the list of shared users for those folders, but it had DELETED in red listed next to it. ???? No changes at the Dropbox Admin end were made to cause this. So in an attempt to fix it, I went ahead and removed him. Now, when I try to add his email address back, I get the message "One or more names or email addresses you entered are invalid". But his email address is still a good one. Any idea what might be causing these issues?
Shared folders missing only in File Explorer on Windows, why?
I am struggling to see shared files on my PC at work. They show up on dropbox.com, my phone and mac at home. I have double checked the file names to be sure there are no "disallowed" characters. I have shared the folder and I have reshared each individual file. When I opened one of the files on my PC it said the file was last edited by the owner 423 years ago. We checked time and date on her mac and my PC to be sure that was not the issue. NOPE, those were fine too. This is the first issue I have had with sharing since we started using dropbox in 2008. Hoping someone might be able to talk me through this.
