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Account Downgraded - no new Smart Sync
Hello, My desktop app has just displayed a warning: "Account Downgraded - No newonline-only files can be created using Smart Sync." I have a DB Business and a DB Personal account. I've checked with the admin of my business account and nothing has changed on their end. Can someone help me figure out what's happening? Thanks.
Family Plan can't move folder to Family Room and can't share this folder even if when I'm the Owner
Hello everyone, we just started a Family Share plan. I have seen the Family Room folder created and wanted to move our Family folder into it (we used pro plan in the past). While trying to do this simple task I'm getting an error that I don't have permission to do so, but I'm the owner of everything and family manager. Any thoughtson how to resolve this error?Difference between shared folder and family room
My team used to each have an account subscribed to the plus plan and we shared a folder to access the files as a team. We recently decided to start a family plan and are wondering what exactly is the difference between a shared folder and a family room when subscribed to a family plan.
