We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
White Label File Requests
It is great that we can customise the branding on File Requests now, however it would be even better to have a white label option. We use File Requests as a core part of our service, and if we could white label these so they appear on a subdomain of ours or can be embedded onto our website, with minimal or no mention of Dropbox, that would be very useful. It would also be beneficial to have control over fonts and all colors (e.g. Add Files button) on the File Request page.
Does the file request upload size limit affect trial plans?
The documentation states the following, but despite multiple attempts to upload a 250GB file through the file request feature, it consistently results in an error and the upload does not complete. Since we are currently conducting a Proof of Concept (PoC) and using the Dropbox Business Plus Trial plan, could this limitation be due to the trial version? Customers on Dropbox Professional, Essentials, Business, Business Plus, Standard, Advanced, and Enterprise can receive files up to 250GB in size. Link to the documentation
Unable to click "Share" when creating a File Request.
Hi...I'm a new DropBox user with an Essential plan but in the 1 month trial period. When I create a File Request, I enter the Title and Description and then click Create. DropBox allows me to Create a Folder and then it asks me to enter the email address that I want the receiver to get and then the receiver will upload PDF's that I need and the receiver should be able to send them back to me. When I enter the correct email address, below that field, it has the dropbox link and says to either copy (and send the link via regular email, but I want to Share the Dropbox Link by clicking on the buttons below, either DONE or SHARE. The button for DONE can be clicked on but the SHARE button is grayed out and I cannot click on it. SO, I clicked on DONE but it the receive has not received my email from DropBox. I never get to the point of being able to click on SHARE (Because it remains greyed out and I cannot click it) and therefore, I beleive the email is not being sent to the receiver. Cannot someone tell me how to fix this issue......since I am in the trial, if I cannot use the DropBox File Request buttons and box to request files from a receiver, I do not believe I want to pay for an account after the trial period. THANK YOU. Searching through the forum, I've tried using a different browser and clearing cookies, but I get the same issue. Any suggestions? ALSO THE ONLY LABEL I COULD CHOSE BELOW WAS DROPBOX TRANSFER...IT DOES NOT CONTAIN A FILE REQUEST LABEL. Thanks.
Clickable link that allows users to upload files?
I work with subcontractors(roofers, window installers, etc) that submit their pictures of completed work into shared Dropbox folders with the office. I want to add a clickable link on our PDF labor bills. Is there a generic link that crews could like that would automatically open their app on their phone? I don't want to have to use their dedicated shared folder link.Extremely slow uploads using browser
Hey there. I currently use Dropbox for sharing files and upload my files mostly using the desktop app, which uses my full internet connection of 1Gbps, usually easy and no errors. My main issue: Some of my peers also use dropbox and will send me upload requests and vice/versa. These apparently can only be done through a browser, at least I haven't found a way to use the app yet, which takes absolutely ages. I've tried using different browsers (Chrome, Firefox, Edge and Opera) or different machines (Win11, Mac and a linux distro) and it will not change how fast it goes. Also this connection is frequently dropped and the uploader shows as if all the files are uploaded, but when checking we see that some files are missing, sometimes a lot, sometimes a few. Is there a way to use the desktop app to share files with someone else's dropbox link? If not, is there are way to make the browser upload faster? I use a few other services that require browser uploading (WeTransfer, Vimeo, Youtube, Pixieset, GoogleDrive) and Dropbox is the only one that is slow. I just did a test of uploading 700 raw photos and it took the desktop app a little over 3 minutes while the browser still has over 45 minutes to go. Thanks anyone for the help, I couldn't find anything anywhere about this, hopefully is fixable!
