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Dropbox Sign
32 TopicsI want to cancel my Dropbox Sign subscription and get a refund for my payment
So awhile ago in October I made a dropbox Sign account so I could get my roomates to sign an agreement easier on a pdf. It wasn't the only way but this was the fastest way and I believe there was a free version, or a free trial that I may have signed up for. I could've sworn that I canceled this subscription but apparently I didn't and that's on me I guess.... When reviewing my taxes and credit expenses for the past year I came across 180 dollar charge in December. I was wondering if it was possible to get it refunded as I only made 3 or 4 signature requests during that one month. Pretty disappointed by this page Contact Dropbox support - Dropbox and I have no idea who to contact to pursue this. Anyone got any advice for me?Solved22KViews1like153CommentsI want a refund for my e-signature subscription
So I thought I canceled an e-signature subscription I only used once, but apparently not, and was charged. All the support online to cancel does not match what seems to be available. I can't seem to find the invoice or bill on dropbox, just the charge on my bank account. I feel like dropbox just stole my money. This experience may force me not to use dropbox anymore. If anyone can help, please advise. It's wild how you can't talk to a person.Solved2.9KViews0likes24CommentsSigning quota limit
I had a basic plan but got a message of “ Exceeded signature request quota”, so upgraded to the family plan thinking that would be sufficient & but I still got the message again when I tried to send some documents for signing. Message said the request is saved as a draft on documents and will need to be sent out manually after you upgrade. How do I send manually?2.1KViews0likes1Commenttwo questions - about team accounts and adding dropbox sign
Hello, 1) If I have a Plus account and want to add a team account, is this function available on the Plus plan, or do I need to upgrade to a business account, and what plan would I have to upgrade to? 2) Do you bundle Dropbox sign with any of the Dropbox accounts? Thanks, PamSolved1.9KViews0likes11CommentsHellosign account scam I need a refund please respond
I have just been alerted of surreptitious charges for a Hellosign account that i never signed up for and this has been happening for years. I only use Dropbox as a free tool and am not sure how my credit card details were even obtained by this service. I need to be refunded and would appreciate an explanation on how this has happened as I have seen other support requests here that claim the same thing going back to before 2020. How can you be charging people for a service they never consented to? Please respond as soon as possible with a remedy.1KViews0likes2CommentsE-signature questions.
I have Basic and have a small business. I want to obtain an e-signature. Does recipient need to have a Dropbox account? Same recipient needs to sign 3 documents. Does this use up the 3 free signatures per month? Can 3 documents be sent at one time? I want to download the signed document to my desktop and delete it from Dropbox. Can this be done? Thank you.892Views0likes3CommentsHow can I cancel my Dropbox Sign subscription?
Hello, so i had basically reached out to your support to cancel my dropbox sign subscription but i only received automatic replies…Im paying 23,80$ and thats too much currently so I need to cancel the subscription,can you tell me how to do it as fast as possible? Thanks a lot! Chris837Views0likes6CommentsUnauthorized Dropbox Fax account and charge
I was awakened by an account alert I was being charged $180 for Dropbox Fax but, I never signed up and never used Dropbox fax. This is not authorized by me and I need my money ASAP ticket22792660 was assigned to my issue but it says they're having a lot of issues with work load. This isn't my issue, I didn't authorize this signup or chargeSolved815Views0likes2Comments