We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
I don't have access to my email to receive the 6 digit code. Can I receive it in another way?
I don't have access to the email address I use to login to dropbox. I know my password. BUt I can't get the access code because I don't have access to my email address. May I get the code in any other way? I need help!!!!!
Fraudulent Dropbox charges on my bank statement
I recently checked my business bank account, and was surprised to find 3 identical charges for $19.99 from dropbox, all on the same day, with different transaction IDs. I've used the lookup tool to try and identify these transactions, but apparently the transaction IDs aren't even recognized by dropbox, as they're too short. I've tried to find a phone number to call for dropbox to help me understand these apparently fraudulent charges, but since I don't pay for a dropbox account, I'm not allowed that information, so I'm posting here for assistance. Can someone please contact me to assist in resolving this issue? I've already contacted my bank and disputed the transactions and cancelled my card, I just want to be sure I'm reimbursed for these charges, and want Dropbox to be aware of this issue out there, as I suspect I'm not the only person dealing with this.
Not receiving verification email
Hi. I am a new user, and not receiving the email to verify my account email address. Must have tried about 50 times. Used a different browser, used incognito, checked spam folders, etc but its jut not working. Cant contact Dropbox Support as my email is not confirmed!!! Please can Support get hold of me???
Working and Personal space
I am using Dropbox personal account until recently i was added to a working group plan(5TB). The working Group plan has working stuff that everybody shared and accessed. But i am so concern about having my own personal space being shared with others. I've look through the FAQ said that my files can't be access by other team member but ADMIN can view/edit/access all my working files. Can i isolate my own personal working files ONLY with myself? If yes, how do i do it? Image:removed
How do I cancel an account I can't even find or have any login details for?
I'm getting emails telling me to upgrade my storage, but I can't find an account on Google or anywhere on my device. How can I cancel the supposed account when the Dropbox website doesn't give any information about cancelling and they seem to be threatened by the thought of anyone actually speaking to them on the phone... I think they enjoy having 'locked in customers'. Can anyone help me please!!
