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Bslayton's avatar
Bslayton
New member | Level 2
3 months ago

List of Previous Devices Connected to Dropbox

Hi Dropbox Community,

 

I am a basic user and understand that with a BASIC account you can up to 3 devices connected to your Dropbox account. I recently updated my list of three devices and in the process deleted the access to older outdate/retired machines (previous computers).

 

I am in search of those device names, as 1 or 2 of them were company devices.

 

Does anyone know how to retrace the steps and discover the "previous" list of devices that were connected to an account?

 

The BASIC level license does not come with live chat, so trying to figure out how to connect with Dropbox team to dig into my account history.

 

Thanks!

  • Rich's avatar
    Rich
    Icon for Super User II rankSuper User II

    Bslayton wrote:

    Does anyone know how to retrace the steps and discover the "previous" list of devices that were connected to an account?


    If the device was removed from your account, that information would no longer be available.

     

    Taking another look at my own Security page, I can see a list of previously linked devices. Do you not see that on your own Security page?

     

     

    • Bslayton's avatar
      Bslayton
      New member | Level 2

      Hi Rich,

       

      A few days ago, I did see that list of previous machines. However, in the process of updating, I deleted that list (my mistake). Trying to figure out if there is a way to "retrieve" that list that I consequently deleted 😞

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II

        Bslayton wrote:

        I did see that list of previous machines. However, in the process of updating, I deleted that list (my mistake). Trying to figure out if there is a way to "retrieve" that list ...


        If you removed the devices from the list, that information is gone.

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