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Victoria 494's avatar
Victoria 494
Explorer | Level 3
2 years ago

Understanding this message in activity log

Hello All,   Some of my team members are working with me, and in the activity report of one member, I am frequently viewing this message. Can you help me interpret this message, please. My seriou...
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Jay's avatar
Jay
Icon for Dropbox Staff rankDropbox Staff

Hi Victoria 494, thanks for bringing this to our attention.

 

Does this user have an external drive connected to their machine? 

 

Do they frequently connect and disconnect it?

 

This will help me to assist further!

Victoria 494's avatar
Victoria 494
Explorer | Level 3
2 years ago

he can connect with the machine, and might be he is doing it as well

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey Victoria 494, sorry to jump in here.

     

    This message appears to be related to our external drive backup feature.

     

    Is that enabled for your team and has this member enabled it on their computer?

     

    If you turn off the feature for your team, do you still get the same message?

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