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Rini's avatar
Rini
New member | Level 2
2 months ago

The one-time code never arrives to my Yahoo email, so I can't access my Dropbox account.

Mengapa email yahoo saya tidak bisa menerima kode pengaman dari dropbox?
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hai Rini! Semoga Anda baik-baik saja.

     

    Apakah Anda juga sudah memeriksa folder spam alamat email Yahoo Anda?

     

    Jika ya, tambahkan no-reply@dropbox.com ke kontak email Anda dan coba kirim kodenya lagi.

     

    Beri tahu saya jika berhasil.

    -----------------

    Hey Rini! Hope you’re doing well. 

     

    Have you also checked the spam folder of your Yahoo email address? 

     

    If yes, please add no-reply@dropbox.com to your email contacts and try to send the code again. 

     

    Let me know if that works.