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Forum Discussion

Edwards245's avatar
Edwards245
New member | Level 2
5 months ago

The one-time code doesn't arrive to my work email address.

I have been trying to access the dropbox account I created with my work email address. I have no other devices linked to this account. I have been waiting for a code to login for about half hour now and even when I ask it to resend I cannot get a code. There is nothing in my junk folder. 

Account Access
Security
  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II
    5 months ago

    I assume you still have access to the work email?

     

    If so its probably worth checking that the IT team are not blocking it 

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