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Forum Discussion

Pete417's avatar
Pete417
New member | Level 2
2 years ago

Not receiving verification email, how can I verify my account?

I have not been able to receive verification email or password reset email. I've added no-reply@dropbox.com to my google contacts account. I've checked my spam folder.  I've verified my address...
Account Access
emails
Passwords
Security
Andrea54's avatar
Andrea54
New member | Level 2
5 months ago

 Good morning, I have already completed all the steps requested when the verification emails do not arrive (check spam and add the email indicated in the address book) but the verification email still does not arrive in my inbox

  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    5 months ago

    Hey Andrea54, sorry to hear about this.

     

    Can we send you an email, so we can take a closer look at why this is happening?

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