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horwy's avatar
horwy
Helpful | Level 5
2 years ago

Mail address does not exists anymore for 6-digit code

Hi! So, I did not use my old account for a long-long time now. The mail address does not exists enymore where the 6-digit code was sent.  The problem is, that the address was registered to a privat...
Account Access
Security
  • horwy's avatar
    horwy
    2 years ago

    Last login is less then 12 mount I think. But I am not sure.

    So I have to buy the domin name gain, and create the mail adress again, to access the account? No secret question, puppy eyes, sacrificing virgins, or any other method availeble? Sad.

horwy's avatar
horwy
Helpful | Level 5

Last login is less then 12 mount I think. But I am not sure.

So I have to buy the domin name gain, and create the mail adress again, to access the account? No secret question, puppy eyes, sacrificing virgins, or any other method availeble? Sad.

Brandynl's avatar
Brandynl
New member | Level 2
2 years ago

were you able to get this resolved? I have the same issue. No way to recover old email address and I have password. So why the hec can't we have our files! 

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hi Brandynl, sorry to hear about that! 

     

    Can I send you an email, in order for us to have a closer look into this?

     

    Keep me posted! 

    • Brandynl's avatar
      Brandynl
      New member | Level 2
      2 years ago

      Yes you can.

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        2 years ago

        Hi Brandynl, I just sent you an email, I'll see you there!

         

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