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mark_nefedov's avatar
mark_nefedov
Helpful | Level 6
10 months ago

Is it possible to add Apple SignIn to existing Dropbox account?

I've been using dropbox with Google's Sign In and now I've bought an iPhone and want to add Apple Sign in, in case I'll drop my google account completely.
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  • mark_nefedov's avatar
    mark_nefedov
    10 months ago
    Now, that you mentioned it. I’ve set password and Apple ID started working. It looks like in order to bind Google/Apple account Dropbox password is required.
Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff

Hey there, mark_nefedov, I hope you're doing well!
 

Have you tried using the steps mentioned in this Help Center article, by any chance? 

 

If not, can you give it a go, and let me know of the results? Thanks!

mark_nefedov's avatar
mark_nefedov
Helpful | Level 6
10 months ago

I'm getting this error, so I've assumed this option is only for new accounts.

 

  • Jay's avatar
    Jay
    Icon for Dropbox Staff rankDropbox Staff
    10 months ago

    Hi mark_nefedov, is the email address on your Dropbox account exactly the same as the email on your Apple ID?

     

    Are you able to login to your account with the Gmail address, and not via Google Sign In?

    • mark_nefedov's avatar
      mark_nefedov
      Helpful | Level 6
      10 months ago

      Yes, it is exactly like in appleid. I've never logged in with password, and do not have password set in account.

      • Jay's avatar
        Jay
        Icon for Dropbox Staff rankDropbox Staff
        10 months ago

        Thanks for that, in this case, it wouldn't be possible to use Apple Sign In since your account is already associated with Google Sign In.

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