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Masinza's avatar
Masinza
New member | Level 2
2 months ago

I want to restore the account I made in the past.

I want to restore my ???@chol.com account, but I don't have an email for that account. I created a dropbox account with an email I didn't have when I created the account, so I won't receive it even ...
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  • Rich's avatar
    Rich
    2 months ago
    Masinza wrote:

    I want to restore my ???@chol.com account, but I don't have an email for that account.

    Without access to the email address you wouldn't be able to gain access to the Dropbox account. You need to maintain a valid email address to be able to receive password resets and one-time security code.

     

     

    Also, if the account has been idle for more than a year then it would have been deleted, along with all content, due to inactivity.

Rich's avatar
Rich
Icon for Super User II rankSuper User II
2 months ago
Masinza wrote:

I want to restore my ???@chol.com account, but I don't have an email for that account.

Without access to the email address you wouldn't be able to gain access to the Dropbox account. You need to maintain a valid email address to be able to receive password resets and one-time security code.

 

 

Also, if the account has been idle for more than a year then it would have been deleted, along with all content, due to inactivity.

  • Masinza's avatar
    Masinza
    New member | Level 2
    2 months ago

    It's impossible
    It's a shame, but thank you for your reply

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