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jerr1981's avatar
jerr1981
New member | Level 2
2 years ago

Having trouble deleting my account

I'm trying to delete my account as I'm not using it. When I go under Settings and click on Delete Account it asks for the password which in my case is my Google password since when I first signed up I signed up with my Google account, but for some odd reason it's telling me it's the wrong username/password. HELP!!!!!!!!

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Dropbox Passwords
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  • Hannah's avatar
    Hannah
    Icon for Dropbox Staff rankDropbox Staff
    2 years ago

    Hey jerr1981, thanks for joining our Community.

     

    Have you tried to reset your password first, before attempting to delete the account, to see if that allows you to do it?

     

    Let me know how it goes!

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