You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.

Forum Discussion

jovk's avatar
jovk
Explorer | Level 3
3 years ago

Endless captcha on mobile app

Hello, need help! Getting an endless captcha during login in my account. On website it's ok, but in mobile app (android) it's just hangs. Tried to reinstall. Last tries got an error 'please c...
Account Access
Mobile
  • Megan's avatar
    Megan
    3 years ago

    Hey jovk, have you taken a look into your account's security page, just to confirm this is the case? 

Nancy's avatar
Nancy
Icon for Dropbox Staff rankDropbox Staff

Thanks for posting this on the Community, jovk!

 

Can you let me know what’s the exact OS version of the mobile device you’re using, as well as the app version of your Dropbox app? 

 

If you can also send a screenshot of what you see on the login screen of your mobile app, that’d be great, too. Just make sure your email address isn’t showing.

 

Let me know when you’ve got more updates.

jovk's avatar
jovk
Explorer | Level 3
3 years ago

 

Dropbox version 292.2.2

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