We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

Shan10's avatar
Shan10
New member | Level 2
2 months ago

Dropbox external collaborators report is missing some data

Hi Team

 

We have the external collaborators report from DropBox which gives half the data. 

 

1st half of the data - It gives the email addresses of external collaborators

2nd half of the data - It gives the Display name of the External collaborators and the Domain name 

 

But this data isnt useful. Can you fix this from backend ?

 

Thanks

Shankar

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Hey Shan10! Thanks for posting on our forum. 

     

    To get a better grasp of your idea, can you clarify if there’s any other info you'd like to see on the report? Is something missing that should already be there? 

     

    Feel free to send any relevant screenshots, as well. Just make sure you hide any personal info that may be showing first.

     

    Give me a nudge when you’re ready.

  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff

    Shan10, can you let me know if you’ve seen my previous post by any chance? Thanks!

About Security and Permissions

Start a discussion in the Dropbox Community forum to get help with your account security and permissions. Find support from Community members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!