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hannahlgraham's avatar
hannahlgraham
New member | Level 2
3 years ago

Deleting acc without access to email?

I have an account on an email that's been deleted.  When I go to edit email it tells me I need to set a password and it needs to email me to do that. when I go to delete the account it tells me it needs to email me to verify deleting the account.  I can't change the email to one I can verify the delation with because I need to set a password by email to the lost email account.

 

I've looked at getting support to do this and it seems the only two options are a chatbot or the community.  How do I get the account deleted?

  • Without access to the email simply put, you cannot as there is no way to verify you are the account owner.

     

    However, accounts are automatically removed after 12 months of inactivity. So, if you just log out (DOWNLOAD EVERYTHING YOU NEED FIRST THOUGH!!) and leave it it will automatically vanish

  • Mark's avatar
    Mark
    Icon for Super User II rankSuper User II

    Without access to the email simply put, you cannot as there is no way to verify you are the account owner.

     

    However, accounts are automatically removed after 12 months of inactivity. So, if you just log out (DOWNLOAD EVERYTHING YOU NEED FIRST THOUGH!!) and leave it it will automatically vanish

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