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Forum Discussion
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
I had created an account in Dropbox two years ago i lost my gmail account unfortunately now recently i tried to access my dropbox account for some photos i remember the password and email but it asks me for 6 digit code sent to an email which i bo longer have access to
- Rich
Super User II
Dar5 wrote:
tried to access my dropbox account for some photos i remember the password and email but it asks me for 6 digit code sent to an email which i bo longer have access toYou can try contacting Support, but without access to the email account, it's unlikely that you can gain access to the Dropbox account. You need to maintain an active email address on your account so you can receive password resets and one-time security codes used during sign in.
To contact Support, visit the Support page while you're NOT signed in to a Dropbox account, including these forums, and you'll see an option for sign in issues. It's best to use an Incognito or Private browsing session to make sure you're not signed in.
