You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Can't access email to get 6-digit code
I can login successfully, but needs me to check 6-digit code in email.
Before immigration, login dropbox never needs me to check 6-digit code in email.
After immigration, it needs me to chec...
Hello, unfortunately I can’t login anymore because my e-mail was deleted (but I perfectly remember my login), so I can’t receive the 6 digit code.
My files are still in Dropbox and I really need them - So how can I get them? Please help me, thank you!
- Rich
Super User II
erika-c wrote:
I can’t login anymore because my e-mail was deleted (but I perfectly remember my login), so I can’t receive the 6 digit code.
Unfortunately, if you're being sent a one-time security code and you no longer have access to the email registered with Dropbox, there's no way to access the account without having another device already signed in to the account to receive the code.
Your best option is to contact your mail provider and see if they can restore your email account so you can receive the one-time security code.
