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Forum Discussion

Greg1951's avatar
Greg1951
New member | Level 2
9 months ago

Can I access the mobile Passwords app with a passcode instead of facial recognition?

I successfully use facial recognition to log in to Dropbox Passwords on my iPhone - what if my face is covered (say by a cast...)? There doesn't seem to be a way to access via password or passcode.

Account Access
Dropbox Passwords
iOS
Mobile
  • Nancy's avatar
    Nancy
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Welcome aboard the Community, Greg1951! 

     

    Besides facial recognition, you should also be able to access your Dropbox Passwords account by using your device PIN. 

     

    Please give that a go, and let me know if it works/the option shows on your end.

     

    Keep me posted for any updates.

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