You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
jamiesellsaustin
7 months agoNew member | Level 2
Can I access my account if I don't have access to the email?
I am unable to log into my Dropbox account when I reset the Password it goes to an old email address. I no longer have access to this email address so I cannot forward the mail or access the reset co...
Hannah
7 months agoDropbox Staff
Hey jamiesellsaustin, thanks for reaching out to the Dropbox Community.
Access to the account's email address is indeed necessary for you to access the account.
However, I would suggest reaching out to our support team, for further assistance.
To do that, open a private browsing/incognito window on your browser and go to this page to fill out the form and submit your request.
Let us know once you have your ticket number.
Thanks!
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