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Forum Discussion
dragonxks
9 months agoExplorer | Level 3
update folder location
My computer died, I rebuilt it, but the disk ended up being the "D:" instead of the "E:" drive.
I need a way to tell DropBox that the folder is on the D drive, but i have found NO WAY to do thi...
- 9 months ago
dragonxks wrote:
It put a new dropbox folder on the C drive, but I can't have it on the C drive. I have the old copy on the D drive and that is where I need it.
During the installation, I believe after you sign in, you can click on Advanced Options to specify the location of your Dropbox folder.
Also something strange, this forum changed my user ID. I have emails showing the old ID "dropboxks" and now it is strangely changed to "dragonxks" and new email messages show that.Not strange at all. You used "Dropbox" in your username and a moderator likely renamed your forum user as a result. Only Dropboxers can use "Dropbox" in their name, to avoid any confusion.
Walter
Dropbox Staff
dragonxks
9 months agoExplorer | Level 3
Walter,
Step two of that process simply does not work. When I choose DropBox from the system menu, NOTHING appears. There is no preferences to select in step 3 there is nothing.
I have rebooted several times to make sure there is not a zombie process running preventing this. If I am not logged in, it will bring up a browser to log in, but once that is accomplished it says something like "go to dropbox" and nothing comes up.
I am running Windows 10.
The reinstall DID NOT WORK. It put a new dropbox folder on the C drive, but I can't have it on the C drive. I have the old copy on the D drive and that is where I need it.
I cannot bring up ANY user interface that indicates the location of the drop box folder, much less provide a way to change it. This is super frustrating, and I am seriously considering switching to Apple Cloud.
I can access the web UI for dropbox, and I see all my files there, but I can't find any command there for manipulating the local folder location.
When I choose the DropBox item from the system menu, it produces absolutely nothing.
Even after uninstalling and reinstalling DropBox. and even after multiple reboots of the system.
(Also something strange, this forum changed my user ID. I have emails showing the old ID "dropboxks" and now it is strangely changed to "dragonxks" and new email messages show that. I don't care about the online ID but this is very strange)
- Rich9 months agoSuper User II
dragonxks wrote:
It put a new dropbox folder on the C drive, but I can't have it on the C drive. I have the old copy on the D drive and that is where I need it.
During the installation, I believe after you sign in, you can click on Advanced Options to specify the location of your Dropbox folder.
Also something strange, this forum changed my user ID. I have emails showing the old ID "dropboxks" and now it is strangely changed to "dragonxks" and new email messages show that.Not strange at all. You used "Dropbox" in your username and a moderator likely renamed your forum user as a result. Only Dropboxers can use "Dropbox" in their name, to avoid any confusion.
- dragonxks9 months agoExplorer | Level 3
yes I uninstalled. then reinstalled. Then there is one screen, not obvious, but indeed advanced settings appears.
That seems a bit extreme asking people to uninstall and then reinstall just to get to the setting dialog.
WHY do you have a menu option that does nothing? There is a Windows menu for drop box that does not cause anything to appear. I also tried the button that appears when you log in that says "go to DropBox" also causes nothing to appear.
Clearly something is broken.
Also the advanced setting shows a path with "Dropbox" on the end, but if you select that same path in the browser, it warns you that it is going to add another Dropbox on the end. If you want entry of a path without the DropBox then you should show it without the DropBox. That problem has been there for years so nothing new.
i will mark this resolved since I have the folder on the D drive now.
Thanks for the response. Uninstalling, reinstalling, and choosing the "only ever shown once" advanced options did the trick.
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