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Forum Discussion
Team members receiving emails inviting them to edit the folders I uploaded
Morning All
I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder.
This is the first tim...
Hi everyone! I'm the Product Manager for this feature. Thank you all for the feedback! We are planning to update this so the default checkbox is OFF. When you (or team members) create a new team folder, you'll have to check the box if you want to notify other members of the shared folder you have created a new folder
Our engineering team is in the middle of this update so this should be rolled out in the next week or 2. Thank you again everyone for your feedback and patience!
Good morning,
Our company uses Dropbox daily to upload construction drawings for the field members to have access to.
As of this morning (June 24/2024) we are getting multiple complaints back to the office because of notifications to users emails/phone notifications about every item being uploaded to Dropbox.
Often I'll upload 10-20 folders a day with multiple files in each and our field users just locate the file that was assigned to them. However, now every user is being notified that I've uploaded each project and is being overwhelmed with notifications.
Is this a new update that dropbox put out over the weekend?
Also is there a way from my end to turn this off or do each of my field guys need to now go into their settings and disable notifications?
Thanks for your time,
Walter
Dropbox Staff
Dropbox StaffHi there BillGr - thanks for bringing this to our attention.
Just to make sure we're on the same page, are you referring to in-app notifications, bell notifications on the website or email notifications?
Also, are you a team admin or a team member?
Let us know more and we'll take it from there.
Hello!
When i click on groups/members there are 24 of us and it lists all of us as "members". I don't see an admin title on anyone(myself included).
Everyone in the group is receiving email notifications and app notifications on their phone for each item I upload.
Before this weekend users did receive email notifications but not phone app updates.
- Hannah
Hey BillGr and dealersubmit, you might want to take a look at this idea for further info on this.
I hope this helps.
Hannah Sorry, this is not helpful as it is just linked to an idea and not a solution. I am looking for an answer as to why this happened recently and how to fix it. I need to have my members have access to our folders but we don't need everyone receiving a bunch of email notifications for every action done within Dropbox. We need this to stop as it is massively clogging our systems.
