We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.
Forum Discussion
DT83
6 months agoNew member | Level 2
Team members receiving emails inviting them to edit the folders I uploaded
Morning All
I have uploaded folders this morning and everyone within the Dropbox group have had an email from myself (via Dropbox) inviting them to edit said folder.
This is the first tim...
- 5 months ago
Hi everyone! I'm the Product Manager for this feature. Thank you all for the feedback! We are planning to update this so the default checkbox is OFF. When you (or team members) create a new team folder, you'll have to check the box if you want to notify other members of the shared folder you have created a new folder
Our engineering team is in the middle of this update so this should be rolled out in the next week or 2. Thank you again everyone for your feedback and patience!
antonioabrego
Helpful | Level 5
Not sure when this was changed but I have never had an issue with this. Now every time I create a folder that check box (Send an email notification) is always checked. which sends an email out to everyone in the company every time. We have a whole team constantly making folders. This was never an issue until about a week ago. Is there anyway to leave that unchecked or get rid of that option?
Thanks
Hannah
5 months agoDropbox Staff
Hey everyone, thanks for letting us know.
Would you mind letting us know the exact steps you're following, that lead to those notifications?
Are you all members of Dropbox Business teams?
Is it when you're adding files to folders accessible by the whole team?
Also, the OP mentioned a checkbox, do you see the same thing as well and can you send us a screenshot?
- antonioabrego5 months agoHelpful | Level 5
Glad its not only me dealing with this.
Hi Hannah,Sorry just catching up on this. So it happens when you create a new folder. The option is checked already. it can be unchecked but once made I could not find a way to uncheck that option. Not sure why its checked now everytime someone makes a folder. I sent you a screenshot after I unchecked it.
I do use dropbox business and usually do not need to notify anyone with emails ever. Hope this helps- LylesFirm5 months agoHelpful | Level 5
Same here. About a week ago, the "send an email notification" appeared and it was already checked. This adds an extra step to creating a new folder (unchecking that box). Otherwise, everyone in the office receives an email notification. Is this a setting that can changed?
- anthony_nordin5 months agoHelpful | Level 6
Anybody from the Dropbox team going to respond to this? Any time you create a new folder, the option to send an email notification to all members within the parent folder receive an email is automatically checked. Is there no way to change the default to it being un-checked?
About Settings and Preferences
The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.
Need more support
If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.
For more info on available support options for your Dropbox plan, see this article.
If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!