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HairyScot's avatar
HairyScot
Helpful | Level 5
8 months ago

Red dot with white 1 in Windows system tray. How do I get rid of it?

This appears in my Windows system tray and I can find no way to get rid of it. Have tried reinstalling but that didn't help.
Desktop
Notifications
Windows
  • HairyScot's avatar
    HairyScot
    8 months ago

    I couldn't see all of the desktop app's window.

    Had to adjust the DPI scaling for the app.

    Problem solved, thank you.

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
8 months ago

Hi HairyScot - thanks for your post and happy Monday!

 

This icon means that there's a notification waiting for you in the desktop app. Have you tried clicking on the app's icon and the bell icon from there to see if you can find any notification? 

 

Let me know and we'll take it from there.

  • HairyScot's avatar
    HairyScot
    Helpful | Level 5
    8 months ago

    I couldn't see all of the desktop app's window.

    Had to adjust the DPI scaling for the app.

    Problem solved, thank you.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      8 months ago

      Awesome news HairyScot!

       

      Enjoy the rest of your week ahead! 😻

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