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lightningpaw77's avatar
lightningpaw77
Explorer | Level 4
6 years ago

Recieved a "complete your dropbox setup" email for no obvious reason

Hi there. I've just recieved an email asking me to complete my setup of Dropbox, despite my having used Dropbox for a lot of years now. I've opened my Dropbox client and see nothing untoward and ...
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  • Daphne's avatar
    Daphne
    6 years ago

    Thank you both for your detailed updates!

    It seems that this communication may have just been sent by mistake from what you've mentioned. There isn't a certain action that can be taken to prompt the communication to be sent to you (such as a new login etc). 

    Marta9, you should be able to unlink the old device with an "x" that appears to the right of the device when you visit the Security page of your account settings. Let me know if you're not able to do this.

    It doesn't sound like anything unusual is occurring, however let me know if you have any other questions about this.

    Thanks!

lightningpaw77's avatar
lightningpaw77
Explorer | Level 4
6 years ago

Hi Daphne,

Thanks for the prompt reply. :)

Clicking on the sender address deson't reveal anything other than no-reply@dropbox.com

When hovering on the "get started" link it appears to show a legit dropbox link:

I don't have any other email addresses associated with my Dropbox account.

Thanks for your help.

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