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yifang's avatar
yifang
Explorer | Level 4
6 months ago

"How do you want to store new files" is set to "Online-only" but it isn't working.

I am using Bandicam to record videos and saving them to my Dropbox drive. I have set the option "How do you want to store new files" to "Online-only", but the videos are not being automatically moved...
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Rich's avatar
Rich
Icon for Super User II rankSuper User II
yifang wrote:

I have set the option "How do you want to store new files" to "Online-only", but the videos are not being automatically moved to online-only storage as expected.

That's not how that feature works. When set to Online-only, files that sync down to that device from your account online (i.e. added to Dropbox on another device or directly on the website) will sync to that computer as Online-only. It does not affect files that you add to the Dropbox folder on that device yourself. Those you'll need to manually set to Online-only.

yifang's avatar
yifang
Explorer | Level 4
6 months ago

I see. Is there any way to move files to online-only? I don't want to do it manually.

  • Megan's avatar
    Megan
    Icon for Dropbox Staff rankDropbox Staff
    6 months ago

    Hey yifang, I hope you're doing well!

     

    I'm afraid that you'd need to manually make that change using these steps, in order for the content to switch states. 

     

    I hope this clarifies!

    • yifang's avatar
      yifang
      Explorer | Level 4
      6 months ago

      Does this mean I need to move the files to online-only from time to time manually?

      • Megan's avatar
        Megan
        Icon for Dropbox Staff rankDropbox Staff
        6 months ago

        That is correct yifang. 

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