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Forum Discussion

Megan's avatar
Megan
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hi RotGBI, thanks for posting here today! 

 

That's rather odd. Can you try to request a new verification code, using a different browser entirely? 

 

Let me know if anything changes!

  • RotGBI's avatar
    RotGBI
    Explorer | Level 3
    2 years ago

    Hi - yes I have requesting new verification codes, and tried in both Google Chrome and Safari browsers, including incognito/private modes and get the same message each time.

    • Megan's avatar
      Megan
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      Hi RotGBI, could I then send you an email, in order for us to have a closer look into this? 

      • RotGBI's avatar
        RotGBI
        Explorer | Level 3
        2 years ago

        Hi, yes please. I ask that you get in contact via [email removed as per Community Guidelines] 

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