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Email address already taken
My main dropbox account is linked to an old email address that I no longer use.
I have tried to change the email address to the one I use but it is already taken, by me.
I have paid for a space u...
Sorry to jump in here, rlloyd and sorry to see you're having trouble.
Do you have access to your Dropbox accounts, both free and paid?
If so, a workaround for this would be to login to the free one, replace the email address with a third, placeholder address , which will free up the one you want to use.
Then, you can login to your paid account and update it with that email address.
I hope that makes sense!
change email with problem for new email drop box says new email is used. How do I fix
Mark
Super User II
Super User IIThat means, as the error says, you have an account already with that email.
So, you need to log in to it and either change the email on that account or delete it. To get a log in password go to www.dropbox.com/forgot and ask for a password reset.
