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dukiebluedoc's avatar
dukiebluedoc
Explorer | Level 3
9 months ago

Dropbox Mac has hijacked my Screenshots

I have Dropbox on my Mac OS  Sonoma. As soon as it was installed, my Screenshots disappeared from my Mac Desktop and appeared in Dropbox. How can I stop this? I do NOT want my screenshots in Dropb...
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Slimink's avatar
Slimink
New member | Level 2
9 months ago

I am having the same issue, but I cannot find where "preferences" nor where it allows me to turn off how my screen shots are managed. I do NOT want to have DropboxCapture automatically take my screenshots and post them wherever they go (cannot find that either.) This setting is not easy to find.  Please help. I have a lot in Dropbox but this is a nuisance I am I having to consider if I am going to delete my account because of it.

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    9 months ago

    Hey Slimink - sorry to hear you're having issues with this.

     

    Do you see the Dropbox icon in your menu bar at the moment? 

     

    If so, clicking on it should bring up the app's preferences from where you'd be able to navigate to the Backups tab to disable the option to have your screenshots saved in Dropbox.

    • Slimink's avatar
      Slimink
      New member | Level 2
      9 months ago

      Hi! I have the dropbox icon in my menu bar at the bottom of my Mac. I click on it and it launches my dropbox files, but no account icon head. in the top of the window, there is a black dropbox icon but the only drop down options are "request files" , "view on dropbox.com", "make online only".....

      When I click on "View on dropbox.com" I do end up getting an account icon head, so I click that and get a few choices: Settings is one of them. But when I select that, the tabs are: General, Plan, Security, Notifications, Apps, Sharing.  So, Under GENERAL, I scroll down to "Preferences" and only get these options: Language, Date, Time Zone, Early Access, Manually Add Contacts, Default Access to Folder Uploads (toggle is off), Dropbox System Extension (toggle is On), Online files only on Mac (toggle is off), Default Browser Context Menu (toggle is off). So...now I am stuck not seeing options that I think will allow to to disable DropboxCapture from hijacking my screenshots.  Any advice?

       

      • Slimink's avatar
        Slimink
        New member | Level 2
        9 months ago

        incorporated edit above

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