You might see that the Dropbox Community team have been busy working on some major updates to the Community itself! So, here is some info on what’s changed, what’s staying the same and what you can expect from the Dropbox Community overall.
Forum Discussion
Death of my daughter
How do I speak to a HUMAN?
So sorry to hear of your loss.
You need to follow https://help.dropbox.com/accounts-billing/settings-sign-in/access-account-of-someone-who-passed-away
- Mark
Super User II
So sorry to hear of your loss.
You need to follow https://help.dropbox.com/accounts-billing/settings-sign-in/access-account-of-someone-who-passed-away
- Mark, that link is to no use. The link to raise a ticket isn’t working, so I (who are in the same position) can not contact Dropbox. Any idea what to do ?
- Mark
That link does work, but, it may not if you are logged in. Make sure you go to the web address via a device/browser not signed in - or, use an incognito/private window.
