We are aware of the issue with the badge emails resending to everyone, we apologise for the inconvenience - learn more here.

Forum Discussion

  • Thevex's avatar
    Thevex
    Explorer | Level 3
    3 years ago
    Mark, that link is to no use. The link to raise a ticket isn’t working, so I (who are in the same position) can not contact Dropbox. Any idea what to do ?
    • Mark's avatar
      Mark
      Icon for Super User II rankSuper User II
      3 years ago

      That link does work, but, it may not if you are logged in. Make sure you go to the web address via a device/browser not signed in - or, use an incognito/private window. 

      • Thevex's avatar
        Thevex
        Explorer | Level 3
        3 years ago
        Thank you SO much Mark, I managed to raise a ticket now 🙏

About Settings and Preferences

The Dropbox Community is here to help if you have questions about your account settings and preferences. Learn and share advice with members.

Need more support

If you need more help you can view your support options (expected response time for an email or ticket is 24 hours), or contact us on X or Facebook.

For more info on available support options for your Dropbox plan, see this article.

If you found the answer to your question in this Community thread, please 'like' the post to say thanks and to let us know it was useful!