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HVS's avatar
HVS
Helpful | Level 5
2 years ago

Contact Dropbox Support discontinued?

For more than one week now, I am trying to speak to a "living person" from Dropbox support, and, although advertised on the website, no matter what day, what time, and which language, the "pop-up" an...
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  • Walter's avatar
    Walter
    2 years ago

    Hey HVS, sorry to hear you're having issues with this.

     

    Can you please try clearing your browser's cache or another browser and let us know if you're still having problems with getting in touch with our support team?

     

    Thanks!

Walter's avatar
Walter
Icon for Dropbox Staff rankDropbox Staff
2 years ago

Hey HVS, sorry to hear you're having issues with this.

 

Can you please try clearing your browser's cache or another browser and let us know if you're still having problems with getting in touch with our support team?

 

Thanks!

  • HVS's avatar
    HVS
    Helpful | Level 5
    2 years ago

    Thank you, Walter, I could not imagine that a "Clear Cache" action would address the problem, but IT DID.

    Grateful for your useful hint!

    • Walter's avatar
      Walter
      Icon for Dropbox Staff rankDropbox Staff
      2 years ago

      No biggie HVS  - I'm glad to hear it's sorted now.

       

      See you around the Community and have a lovely week ahead! 

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