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Forum Discussion
Backing up computer problem
Just established my dropbox account and trying to follow instructions to back up my computer but "preferences" does NOT display when I click on my avatar so cannot get anywhere.
NEWBIEONE wrote:
Log into my account, click on avatar, click "preferences"....but "preferences" not appearing in drop down menu from clicking on avatar.
Remember that it's referring to clicking your avatar in the Dropbox application on your computer; not on the Dropbox website.
Walter
Dropbox Staff
Dropbox StaffHi there NEWBIEONE, thanks for using Dropbox and welcome to our Community.
Can you confirm that you're following these steps and that you're looking in the app's preferences?
Thanks!
Hi Walter,
Thanks for your help.
I was trying to follow the directions as I understood them...Log into my account, click on avatar, click "preferences"....but "preferences" not appearing in drop down menu from clicking on avatar. I have since contacted support and Donald has been excellent in offering help but wants screenshots to guide me which I will provide once I get my head around that. I congratulate Dropbox on the level of support offered.
- Rich
Super User II
NEWBIEONE wrote:
Log into my account, click on avatar, click "preferences"....but "preferences" not appearing in drop down menu from clicking on avatar.
Remember that it's referring to clicking your avatar in the Dropbox application on your computer; not on the Dropbox website.
THANKS for your help Rich,
I clicked on my avatar when logged into my Dropbox home page...I'm sure the solution is out there somewhere but still not sure what I am doing wrong.
HUGE THANK YOU to Walter, Rich, Donald and Joseph who helped me get this up and running.
