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NEWBIEONE's avatar
NEWBIEONE
Explorer | Level 4
2 years ago

Backing up computer problem

Just established my dropbox account and trying to follow instructions to back up my computer but "preferences" does NOT display when I click on my avatar so cannot get anywhere. 

Desktop
Dropbox Backup
    • NEWBIEONE's avatar
      NEWBIEONE
      Explorer | Level 4
      2 years ago

      Hi Walter,

       

      Thanks for your help. 

       

      I was trying to follow the directions as I understood them...Log into my account, click on avatar, click "preferences"....but "preferences" not appearing in drop down menu from clicking on avatar. I have since contacted support and Donald has been excellent in offering help but wants screenshots to guide me which I will provide once I get my head around that. I congratulate Dropbox on the level of support offered.  

      • Rich's avatar
        Rich
        Icon for Super User II rankSuper User II
        2 years ago
        NEWBIEONE wrote:

        Log into my account, click on avatar, click "preferences"....but "preferences" not appearing in drop down menu from clicking on avatar.

        Remember that it's referring to clicking your avatar in the Dropbox application on your computer; not on the Dropbox website.

         

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