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T-squared's avatar
T-squared
Explorer | Level 3
8 months ago

Annoying ! symbol in the desktop app on Mac

On the desktop Dropbox icon situated on the toolbar (Mac OS 14.3) a red symbol with a white exclamation mark has appeared along with the icon and I’ve no idea what it means.  I’ve looked through my files on DB but cannot see any anomalies.  Irritating.  Read somewhere there may be a conflict with a file or files.

It’s a bit someone shouting  “hey, there’s a problem”… yes, OK, but what’s the problem?

Anyway, anyone got an idea how to shift this icon?

Thanks

Desktop
Mac
Notifications
  • Hannah's avatar
    Hannah
    8 months ago

    Thanks for the screenshot, T-squared!

     

    I can see a "not now" option in the yellow notification there; can you click it and let us know if it helps?

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Hey there T-squared - sorry to hear you're having issues with this.

     

    Just to make sure we're on the same page, could you send us a screenshot of the symbol you mentioned so that we can have a look too?

     

    Thanks!

     

    • T-squared's avatar
      T-squared
      Explorer | Level 3
      8 months ago

      Hi Walter

      Many thanks for your resonse.

      Now the icon is enlarged I can see it's not an exclamation mark, it's a figure "1". 

      But here's a screen shot of the issue,

      Cheers

      TonyT


      icon

      • T-squared's avatar
        T-squared
        Explorer | Level 3
        8 months ago

        The figure "1" has now changed to a figure "2"  even more puzzled now 😞

         

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