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T-squared's avatar
T-squared
Explorer | Level 3
8 months ago

Annoying ! symbol in the desktop app on Mac

On the desktop Dropbox icon situated on the toolbar (Mac OS 14.3) a red symbol with a white exclamation mark has appeared along with the icon and I’ve no idea what it means.  I’ve looked through my f...
Desktop
Mac
Notifications
  • Hannah's avatar
    Hannah
    8 months ago

    Thanks for the screenshot, T-squared!

     

    I can see a "not now" option in the yellow notification there; can you click it and let us know if it helps?

T-squared's avatar
T-squared
Explorer | Level 3

Hi Walter

Many thanks for your resonse.

Now the icon is enlarged I can see it's not an exclamation mark, it's a figure "1". 

But here's a screen shot of the issue,

Cheers

TonyT


icon

T-squared's avatar
T-squared
Explorer | Level 3
8 months ago

The figure "1" has now changed to a figure "2"  even more puzzled now 😞

 

  • Walter's avatar
    Walter
    Icon for Dropbox Staff rankDropbox Staff
    8 months ago

    Thanks for the screenshot T-squared 

     

    Have you tried clicking on the  "not now/ show me how/ maybe later" option on the top banner of the app window when you click the app's icon to check your notifications?

    • T-squared's avatar
      T-squared
      Explorer | Level 3
      8 months ago

      Sorry, walter, I can't see ther "not now/ show me how/ maybe later" options you mention anywhere.

      I've checked the Notifications and there are currently none.  DB tells me it's "up to date"

      Thanks again,

      TonyT

      • Hannah's avatar
        Hannah
        Icon for Dropbox Staff rankDropbox Staff
        8 months ago

        Hey T-squared, would you mind clicking on the Dropbox icon once again and then sending me a screenshot of the window that pops up?

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